Shipping shall be organized from our international shipping center located in Hong Kong.
e-Express Service by Hong Kong Post will be used for most packages except for places not serviced by Hong Kong Post, Fedex shall be used.
Return Policy and Procedure
Generally if there is customisation on the case back, the item is not accepted for returns.
For non-marked items we shall refund the amount less USD50 for postage on the original shipping fees.
Return shipping to Undone shall be the buyers' responsibility.
The time limit for returns and refunds is 21 days after initial purchase.
131 Mark Place, North Bergen,
NJ 07047, USA
OUTSIDE UNITED STATES
Room A , Level 6, 2 Carnarvon Road,
Tsim Sha Tsui,
Please contact us prior to shipping of the returned product: firstname.lastname@example.org