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Shipping

 

Shipping shall be organized from our international shipping center located in Hong Kong.  

Fedex will be used for most packages except for places not serviced by fedex EMS service shall be used.

  

 

 

Return Policy and Procedure

 

Generally if there is customisation on the case back, the item is not accepted for returns.  

For non-marked items we shall refund the amount less USD50 for postage on the original shipping fees.  

Return shipping to Undone shall be the buyers' responsibility.  

The time limit for returns and refunds is 21 days after initial purchase.

 

 

 

Return Procedure

 

UNITED STATES:

 

Undone (US)

131 Mark Place, North Bergen, 

NJ 07047, USA

 

OUTSIDE UNITED STATES

 

Undone

Room A , Level 6, 2 Carnarvon Road,

Tsim Sha Tsui,

Hong Kong

 

Please contact us prior to shipping of the returned product:  info@undone.watch